Delivery & Returns

  • Orders received by 13:00 will be dispatched the same day. 

  • All prices quoted include VAT. 

  • All orders are delivered & invoiced by Invivo Clinical Ltd (Invivo Healthcare). 

  • Your debit/credit card will be debited within 12 hours of placing your order with us unless other arrangements have been made between the customer and Invivo.

Shipping costs within the UK

Orders > £100: free with Parcelforce 48 hour courier service. 

Orders < £100: 1st Class £3.00.

Next Day Anytime Delivery Courier Service: £6.95.

Next Day AM Delivery Courier Service: £12.00.

Shipping cost will be on an individual order basis, dependent on weight and location. Please get in touch with our Customer Service team.

Returns and refunds

Returns are only accepted if the goods are damaged on delivery, allergic reactions or a mistake on our part and in which case, we will offer a full refund by the same means that the payment was made to us. 

Please get in touch with our Customer Service team immediately. 

Please note a 15% restocking fee will be applied after 14 days. 

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